At Laubelle Brand, we take great care in preparing your order. Each item is carefully inspected for quality and thoughtfully packed by hand to ensure it arrives in perfect condition.

Processing time:

All orders are processed within 1–3 business days.

Estimated delivery time after processing:

5–7 business days

You’ll receive a confirmation email with tracking information as soon as your package is shipped. Please allow some additional time during peak seasons or due to customs.

At Laubelle, we want you to be completely satisfied with your purchase. If you’re not happy with your item, you may request a return or exchange under the following conditions:

: Returns must be requested within 14 days after receiving your order.

: Items must be unused, in their original packaging, and suitable for resale.

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Contact our customer service team or submit a request through our return form. Once approved, we’ll provide detailed instructions and the correct return address.

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Please note that returns are handled by our international processing center. Depending on your location and local postal services, return transit times may vary.

To avoid unnecessary delays or costs, always contact us first before returning any items. Unapproved returns may not be accepted.

We're happy to help and committed to making your experience smooth and trustworthy.

Our clothing and footwear are designed with a slim fit. We recommend ordering one size up for a more comfortable fit. For example, if you typically wear a size M in clothing, consider choosing size L. For shoes, if you normally wear size 38, we suggest ordering size 39. If you need further assistance, feel free to contact our customer service team.

Once your order is processed and shipped, you’ll receive a confirmation email containing your tracking number and a link to follow your shipment’s progress.

You can track your order at any time using the tracking link provided in your email, or by entering your tracking number on our Tracking Page.

Please allow 1–3 business days for the tracking information to update after dispatch. If you haven’t received a tracking number within a few days of placing your order, or if you have any concerns about your shipment, feel free to contact our customer service team.